realest8.club realest8.club
Home Privacy Policy Terms of Use

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: September 12, 2024

1. Introduction

At realest8.club, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our mobile application, or interact with our AI-powered real estate search platform.

This policy tells you about your privacy rights and how the law protects you. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our service:

2.1 Personal Information

When you create an account or use our service, we may collect:

  • Email address
  • Name (if provided)
  • Phone number (if provided)
  • Account credentials and preferences

2.2 Usage Information

We automatically collect information about how you use our service:

  • Search queries and preferences
  • Property views and interactions
  • App usage patterns and features used
  • Device information (device type, operating system, browser)
  • IP address and location data (general geographic area)
  • Session duration and frequency of use

2.3 AI Training Data

To improve our AI algorithms, we may collect:

  • Search patterns and preferences
  • Property interaction data
  • Feedback on recommendations
  • Lifestyle and preference indicators

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis Data Types Used
Provide AI-powered property recommendations Contract performance Search preferences, usage patterns
Improve our service and AI algorithms Legitimate interest Usage data, interaction patterns
Send service updates and communications Contract performance Email address, account information
Provide customer support Contract performance Contact information, usage data
Ensure service security and prevent fraud Legitimate interest Device information, usage patterns

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, including:

  • Cloud hosting providers (Cloudflare)
  • Analytics services
  • Email service providers
  • Real estate data providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Data Storage

Your data is stored securely using industry-standard encryption and security measures. We use Cloudflare's infrastructure for data storage and processing.

5.2 Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this policy. Specifically:

  • Account information: Until account deletion
  • Usage data: Up to 2 years for service improvement
  • Communication records: Up to 3 years

5.3 Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access and Portability

You have the right to request access to your personal data and receive a copy in a portable format.

6.2 Correction

You can request correction of inaccurate or incomplete personal data.

6.3 Deletion

You have the right to request deletion of your personal data, subject to certain exceptions.

6.4 Restriction and Objection

You can request restriction of processing or object to certain uses of your data.

6.5 Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

To exercise these rights, contact us at: privacy@realest8.club

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

7.1 Essential Cookies

Required for basic website functionality and security.

7.2 Analytics Cookies

We use Google Analytics 4 (GA4) to help us understand how users interact with our service to improve performance. Google Analytics collects information such as:

  • Pages visited and time spent on pages
  • User interactions (clicks, downloads, form submissions)
  • Device and browser information
  • General geographic location (country/region level)
  • Traffic sources and referral information

Google Analytics uses cookies and similar technologies. We have configured Google Analytics to anonymize IP addresses and respect user privacy preferences. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7.3 Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to those third parties. We encourage you to read their privacy policies.

8.1 Real Estate Data Providers

We integrate with third-party real estate data providers to offer comprehensive property information. These providers have their own privacy practices.

8.2 App Store

When you download our mobile app, you may be subject to the privacy policies of the app store (Apple App Store).

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the new privacy policy on this page
  • Sending you an email notification
  • Providing notice through our service

Your continued use of our service after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • Email: privacy@realest8.club
  • General Contact: support@realest8.club

Questions About Your Privacy?

We're here to help. Contact our privacy team for any questions or concerns about how we handle your data.

privacy@realest8.club

realest8.club realest8.club

AI-powered real estate search that understands your lifestyle and finds your perfect home.

Product

  • Features
  • Pricing
  • Download

Support

  • Contact Us
  • Send Feedback

Legal

  • Privacy Policy
  • Terms of Use

© 2025 realest8.club. All rights reserved.